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Physician 1 Call
Easy Access to Care for You & Your Patients (903) 531-4700 or (877) 531-4700 if outside Tyler
Press 1: Outpatient Scheduling Press 2: Physician to Physician Consultation Scheduling
About Us Our goal at P1C is to make certain that access to care is simple for patients and physicians. We offer one-stop-shop convenience for scheduling physician appointments, outpatient procedures, obtaining physician referrals and much more. We are here to serve and we strive to provide exceptional service. We want you and your patients to have an experience that is smooth and seamless. We hope you will find our services beneficial to your medical practice.
For Medical Professionals
Ancillary Services P1C Scheduling will book all of your inpatient and outpatient ancillary procedure appointments.
• Bone Density • Cardiology • CT/MRI • Diagnostic Radiology • Interventional Radiology • Gastroenterology • Mammography - The Ross Breast Center • Neurodiagnostics • Nuclear Medicine • Pain Management • Pulmonary • Mammography - The Ross Breast Center • Sleep Center • Stress Lab / Echo / EKG • Ultrasound • and much more
Submit Outpatient Orders By: • Phone (903) 531-4700 Option #1 • Fax (903) 510-8807
When Ordering Services or Tests In order to better serve you and your patients, we request the following information:
• Patient’s legal name and date of birth • Payor information (insurance or self-pay) • Description of service or test and/or code • Medical diagnosis verbiage and/or code • Reason for service or test (indication) • Physician’s signature, date and time • Length, duration and frequency of service or test (if applicable) • Medication name, dosage, route and administration (if applicable)
When two or more different services or tests are ordered, please provide a diagnosis explaining the reason for each service or test.
Service & Test Request Forms
Please click on the appropriate form below; then print, complete and fax to (903) 526-7566.
• Outpatient Ancillary Services Request Form • PET/CT Request Form
Physician-to-Physician Referrals Our P1C referral team is here to schedule your patient appointment requests for any of our growing number of specialties, or for those we do not currently offer.
Insurance Verification P1C Insurance Verification will verify your patient's insurance and obtain any necessary pre-certifications. Provider and clinical information required.
Patient Insurance Verification & Authorization for:
• Physician-to-Physician referrals • Trinity Mother Frances ancillary services • Trinity Mother Frances surgical procedures • Trinity Clinic providers performing procedures outside the health system • Verify and authorize admissions to Mother Frances Hospital – Tyler, Jacksonville and Winnsboro: o Inpatient admissions from the Emergency Care Center o Direct hospital admissions
TrinCARE Clinical Laboratories As the largest hospital-based reference lab in east Texas, TrinCARE Clinical Laboratories offers a comprehensive test menu and a full range of support services for area health care providers utilizing state-of-the-art instrumentation. TrinCARE is committed to providing prompt and accurate laboratory services delivered with the latest information technology.
TeleCARE
• Patient appointment scheduling for participating physicians • After hours call support for participating physicians • Physician and hospital department referrals • As well as various services to benefit your patients
Medical providers, please call (903) 591-6710 for more information on how TeleCARE can assist your medical practice.
We Care About What You Think Your opinion counts. Click here to complete the P1C satisfaction survey.
For Your Patients
TeleCARE 24/7 FREE Health Information Resource / Help Line (903) 531-5678 or (800) 535-9799 if outside of Tyler
At Trinity Mother Frances, we understand that health problems don't always occur during doctor's office hours. That's why TeleCARE is here for you during the middle of the night, on the weekend or holiday.
• Speak with a Registered Nurse to get answers to health related questions • Schedule appointments • Physician referrals • And much more
Lifeline Your Personal Emergency Home System With Lifeline, a personal emergency response system, in your home you can enjoy your freedom, and still feel secure that someone is there for you when you need them.
HealthCARE Card Over 35,000 members from across east Texas benefit from using the Trinity Mother Frances HealthCARE Card to save on products and services from local businesses every day, not just when in the hospital.
Online Tools
My Health Journal A FREE, one-stop source for customized health management tools.
Human Atlas See first-hand how over 250 common medical conditions affect human anatomy.
Symptom Checker Check medical symptoms to understand what they could mean to help patients determine questions to ask during their visit.
HealthNotes A FREE e-Newsletter that includes valuable insights for healthy living.
Meet Our Team
Department Management Jennifer Nash
Insurance Verification Sallye Rife, RN
Outpatient Scheduling Debbie Mahler, RN Kristi Braaton, LVN
Physician-to-Physician Referrals Rob Sevening
TeleCARE Terri Henegar-Seery, RN
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