Quality

Commitment to Quality Care and Patient Safety

Trinity Mother Frances Hospitals and Clinics has been recognized with numerous national and state awards and designations recognizing our organization as a leader in quality, patient safety and process improvement. Although the national focus on patient safety and quality care are relatively new, Trinity Mother Frances has been firmly committed to these goals throughout our 75-year history. This commitment is reflected not only in the experiences of our patients, but is validated statistically by independent organizations that monitor hospital performance.

• Thomson Reuters Everest Award 2009

• Thomson Reuters 100 Top Hospital® 2012, 2011, 2009, 2006
   - Thomson Reuters 100 Top Hospital Video

• IMS 2012 Top 100 Integrated Healthcare Networks
   - IMS Top 100 Video

• The Society of Thoracic Surgeons (STS) 3-Star Rating 2012
   - STS 3-Star Video

CareChex 2012

• #1 in Market for Medical Excellence in:

- Overall Medical Care             - Cardiac Care

- Major Cardiac Surgery           - Interventional Carotid Care

- Coronary Bypass Surgery       - Gastrointestinal Care

- Heart Attack Treatment        - Heart Failure Treatment

- Hip Fracture Repair               - Interventional Coronary Care

- Neurological Care                 - Major Neuro-surgery

- Pneumonia Care                   - Stroke Care

- Trauma Care                       - Vascular Surgery

• Top 100 in the Nation for Medical Excellence in:

- Overall Medical Care             - Overall Hospital Care

- Cardiac Care                       - Interventional Carotid Care

- Heart Failure Treatment        - Major Neuro-surgery

- Pneumonia Care                   - Pulmonary Care

- Trauma Care

• Top 10% in the Nation for Medical Excellence in:

- Overall Surgical Care             - Gastrointestinal Care

- Heart Attack Treatment         - Hip Fracture Repair

- Vascular Surgery

HealthGrades

• Distinguished Hospital Award for Clinical Excellence™ 2009, 2010:
   - Ranked Among the Top 5% in the Nation for Overall Clinical Excellence

• Distinguished Hospital Award for Patient Safety Excellence™ 2007, 2008, 2009, 2010
   - Ranked Among the Top 5% in the Nation for Patient Safety

• Outstanding Patient Experience Award™ 2009/2010

• Clinical Achievements in Cardiac Services:
   - Five-star rated for Treatment of Heart Failure 2009, 2010

• Clinical Achievements in Stroke Care:
   - Specialty Excellence Award™ 2010
   - Stroke Care Excellence Award™ 2008, 2009, 2010
   - Ranked among the top 5% in the nation for Treatment of Stroke 2009, 2010
   - Ranked among the top 10% in the nation for Treatment of Stroke 2008, 2009, 2010
   - Ranked among the top 5% and #3 in Texas for Treatment of Stroke 2010
   - Five-star rated for Treatment of Stroke 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010

• Clinical Achievements in Vascular Surgery:
   - Five-star rated for Carotid Surgery 2010

• Clinical Achievements in Orthopedic Services:
   – Five-star rated for Spine Surgery 2010
   – Five-star rated for Back and Neck Surgery: Spinal Fusion 2009, 2010

• Clinical Achievements in General Surgery:
   - Five-star rated for Cholecystectomy 2008, 2009, 2010

• Clinical Achievements in Critical Care:
   - 2010 Specialty Excellence Award™ 2010
   - Recipient of the Critical Care Excellence Award™ 2009, 2010
   - Ranked among the top 10% in the nation for Critical Care 2009, 2010
   - Ranked among the top 10% and #7 in Texas for Overall Critical Care 2010
   - Five-star rated for Overall Critical Care 2009 and 2010
   - Five-star rated for Treatment of Sepsis 2006, 2007, 2008, 2009, 2010
   - Five-star rated for Treatment of Respiratory Failure 2009, 2010

• Clinical Achievements in Pulmonary Services:
   - Specialty Excellence Award™ 2010
   - Pulmonary Care Excellence Award™ 2009, 2010
   - Ranked among the top 5% in the nation for Overall Pulmonary Services 2009, 2010
   - Ranked among the top 10% and #6 in Texas for Overall Pulmonary Services 2010
   - Five-star rated for Overall Pulmonary Services 2009, 2010
   - Five-star rated for Treatment of Chronic Obstructive Pulmonary Disease 2007, 2008, 2009, 2010
   - Five-star rated for Treatment of Pneumonia 2007, 2008, 2009, 2010

• Clinical Achievements in Gastrointestinal Services:
   - Five-star rated for Treatment of GI Bleed 2008, 2009, 2010
   - Five-star rated for Cholecystectomy 2008, 2009, 2010


Get With the Guidelines 2010, 2012

It is the Mission of Trinity Mother Frances Hospitals and Clinics to enhance community health with compassion, excellence and efficiency. It is the Vision to create healthy lives for people and communities. And it is the Vision of Trinity Clinic to achieve national prominence in clinical medicine through excellence in quality and safety, research, education and innovation. These commitment statements are a reflection of the environment of learning and culture that honors and strives to continuously progress with the goal of helping improve the lives of others. Our quality and safety efforts are evidence of the depth of work that is underway and ongoing, with the well-being of the patient as the ultimate goal.

For further information, please visit the following independent, quality-monitoring organization websites:
      • Carechex - www.carechex.com
      • HealthGrades - www.healthgrades.com
      • Centers for Medicare & Medicaid Services - www.cms.hhs.gov
      • The Joint Commission - www.jointcommission.org
      • The Leapfrog Group - www.leapfroggroup.org/cp
      • Texas Health Care Information Collection

Trinity Mother Frances - Tyler receives Leapfrog Grade A award.